Privacy Policy

This Privacy Policy explains how PrimalVitamins.shop (“we”, “our”, or “the website”) collects, uses, and handles personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, certain information may be collected to help provide our services and improve the user experience.

Personal Information

When you place an order or contact us, we may collect information such as:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment details (processed through secure payment providers)

This information is used only for order processing, communication, and providing customer support.

Website Usage Data

We may also collect non-personal information automatically, including:

  • Browser type
  • Device type
  • IP address
  • Pages visited on the website
  • Time spent on pages

This information helps us understand how visitors use the website and improve our services.

How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and fulfilling orders
  • Communicating order updates
  • Providing customer support
  • Improving website functionality and user experience
  • Sending promotional emails if you choose to subscribe

Users may unsubscribe from marketing emails at any time.

Payment Processing

Payments made on our website are processed through secure third-party payment providers. Sensitive payment information such as credit card numbers is not stored on our servers.

Cookies

Our website may use cookies and similar technologies to improve website performance and enhance the browsing experience.

Cookies may be used to:

  • Remember user preferences
  • Track website usage
  • Improve website functionality

Users can disable cookies through their browser settings if preferred.

Third-Party Services

We may use third-party services such as:

  • Payment processors
  • Shipping providers
  • Website analytics services (such as Google Analytics)

These services may collect limited information required to perform their functions but are not permitted to use that information for unrelated purposes.

Data Security

Reasonable security measures are implemented to help protect personal information from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Request access to personal data
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications

Requests may be submitted using the contact information below.

Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted on this page with the revised date.